Amazon Late Delivery Policy

Steps to Take If Your Order Didn't Arrive

1. Check Your Order Status

Check the status of your order on the Amazon website or app. This will provide you with the latest information on the whereabouts of your package and its estimated delivery date.

2. Contact Amazon Customer Service

If your order is still showing as "delayed," you can contact Amazon customer service to inquire about the status of your package. You can reach customer service by phone, chat, or email.

3. File a Claim

If your package is significantly delayed or lost, you can file a claim with Amazon. You can file a claim by contacting customer service or submitting an online form.

Additional Information

Amazon offers a variety of shipping options, including standard shipping, expedited shipping, and Prime shipping. The estimated delivery date for your order will vary depending on the shipping option you select.

Amazon does not guarantee delivery on the estimated delivery date. However, the company will typically refund shipping costs or issue a credit for future orders if your package is significantly delayed or lost.